Age Verification Terms

1account.net and its online age verification services are operated by One Account Mobile Ltd ("We") which can be accessed at this domain or via our mobile application, 1account ID, (“App”). We are registered in England and Wales under company number 11532457 and have our office at Studio 2.05, The Lightbulb 1 Filament Walk, Wandsworth, London, England, SW18 4GQ. Our VAT number is 306 6101 43.

If you would like to contact us for any reason, please email support@1account.net for general support and privacy@1account.net for privacy related queries and requests.

You must be at least 18 years old to use our Services and our Services are directed to people residing in the United Kingdom. We do not represent that our Services are appropriate for use or available in other locations.

We amend these terms from time to time. You should therefore check these terms before using our Services again to ensure you are aware of what terms apply at the time of use. These terms were most recently updated on 15 February 2022.

Please note that we may update and change our Services from time to time as necessary, to respond to our users’ needs and our business priorities.

We do not guarantee that our Services will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

If any provision or part-provision of these terms (or any of the terms referred to within this document) is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.

1account provides a means for customers/users of third-party sites (referred to as “consumers”) to verify their age for the purchase of age restricted products, or to access age restricted content, on such third-party sites.

Our lawful basis for the processing of consumer data for the purposes of carrying out online age verification is that of consent to share personal data with 1account.

Consumers are not obliged to use 1account’s online age verification service when it is offered by an online retailer or content provider as a means for age verification to access age restricted products or content. Consumers who do not agree to be bound by these terms and conditions should use the alternative means of age verification offered by the retailer or content provider.

By agreeing to these terms and conditions you are consenting to share your personal data with 1account, and for 1account to process and share your personal data, for the following purposes:

• To allow 1account to process your personal data in order to carry out an age verification check on behalf of the online retailer or content provider.
• To allow 1account to store your personal data so that future online verifications on your age may be carried out more efficiently.
• To allow 1account to contact you to invite you to create a “1account” online age verification account, or a 1account ID mobile app account.
• When you verify your age and identity to a retailer, service provider or venue operator using the 1account ID app, to allow 1account to share your personal data with the retailer, service provider or venue operator.

We are neither the buyer nor the seller of the seller's items. Accordingly, the contract formed at the completion of a sale for the seller’s products is solely between the buyer and the seller. We are not a party to this contract nor assume any responsibility arising out of or in connection with it nor is it the seller's agent. The seller is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller.

If you have created a Customer Account with 1account you can view, amend or delete your account either in the 1account ID app or by logging in to your account at 1account.net in the settings under “My Account”.

If you choose or are provided with a user PIN code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party.

We have the right to disable any user PIN code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone, other than you, knows your user PIN code or password, you must promptly notify us by email to support@1account.net.

We will only use your personal information as set out in our Privacy Policy.

We do not guarantee that our Services will be secure or free from bugs or viruses.

We aim to keep our Services, website and information secure and we employ security measures to protect against loss or misuse of information and breaches of confidentiality by visitors. You must ensure that you take steps to prevent any harm or technical damage to our Services, website and information which may be caused by your access including without limitation viruses, logic bombs, Trojan horses, worms or any other malicious code. You must not attempt to gain unauthorised access to: our Services; the servers on which our Services are provided; or any server, computer or database connected to our Services. You must not attack our Services via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately.

These terms and conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

We amend these terms from time to time and so suggest that you please check these terms before using our Services again to ensure you are aware of what terms apply at the time of use. These terms were most recently updated on 15 February 2022.

Please note that we will update and change our Services from time to time as necessary, to respond to our users’ needs and our business priorities.

You may use our Services only for lawful purposes. You may not use our Services:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our Services in contravention of the provisions of our Terms and Conditions;
• Not to access without authority, interfere with, damage or disrupt:
  • any part of our Services;
  • any equipment or network on which our Services is provided;
  • any software used in the provision of our Services; or
  • any equipment or network or software owned or used by any third party.

We are the owner or the licensee of all intellectual property rights used in the provision of our Services, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Services for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the content in our Services for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any material from our Services in breach of these terms of use, your right to use our Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You are not permitted to use any registered trademarks of One Account Mobile Ltd, our name or our logo without our approval, unless they are part of material you are using in accordance with these terms.

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms and conditions upon which you are permitted to use our Services, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our Services.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Any content provided through our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content provided through our Services.

Although we make reasonable efforts to update the information provided through our Services, we make no representations, warranties or guarantees, whether express or implied, that the content provided through our Services is accurate, complete or up to date.

Where our Services contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our Services for domestic and private use. You agree not to use our Services for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.